Unparalleled Customer Support

DaiwaCare is Daiwa’s in-house lifetime customer support program, including personal phone support and trained service techniciansDaiwaCare is automatically included with every purchase.  

13 Service Locations

Nationwide Services

Daiwa is unique because we employ over 200 specially trained service technicians across 9 service locations throughout the U.S. We have service locations in key locations like California, Texas, and Florida. Our service technicians can be dispatched to your home or office if service is needed, so you can be sure that your chair will stay in great working order long after your purchase is made. 

A Royal Experience Delivered to Your Door

White Glove Delivery by Daiwa Technicians

With branches throughout the United States, your chair is delivered by one of our own specialists.
Our White Glove Delivery service includes your personal massage chair brought into your home, assembled, and tested, to ensure that you are ready to make the most of your purchase with the least hassle.
Our attention to design means that the luxury leather upholstery fits perfectly within your home’s interior décor.

Unparalleled Customer Support

Lifetime Support

Lifetime Customer Support Included  Daiwa is committed to ensuring that you have a great experience with your Daiwa Massage Chair, which is why our chairs all come with the DaiwaCare service with lifetime customer support. No matter how long you have your chair, you can reach customer aftercare at any time to ask questions, get help, or schedule a repair or warranty service. We stand behind every chair we sell, and we’re here for you for life!  

Headquarters 1816 West 135th Street, Gardena, CA 90249

Support Hours Monday- Friday 9:00 a.m.–5:00 p.m. (PST)

Toll Free 833-542-1918

Order Inquiry 310-525-2700

Repair & Technical Support 310-525-2701

Nationwide 13 Service Locations

We offer quick delivery and accessible service through our satellite facilities located throughout the United States.  

Los Angeles - Headquarters

1816 W.135 Street
Gardena, CA 90249
Phone 310-538-2298
Fax 310-538-4521


1026 Lauia Street, Building B
Kapolei, HI 96707
Phone 808-848-0488
Fax 808-848-0883
English site

Texas Austin

9701 Dessau Road, Suite #305
Austin, TX 78754
Phone 512-505-8833

Los Angeles - Service Department

12833 S Main Street
Los Angeles, CA 90061
Phone 310-525-2701


1144 N Main Street,
Lombard, IL 60148
Phone 847-278-7059

Texas Dallas

1808 10th Street, Suite #200
Plano, TX 75074
Phone 972-379-2517


5855 E 45th Ave, Suite A155
Denver, CO 80216
Phone 719-941-9188


6770 Oak Hall Lane, Suite #111
Columbia, MD 21045
Phone 410-334-0010

Texas Houston

11755 West Little York Rd. Bldg. 11,
Houston, TX 77041
Phone 281-969-8842
Fax 832-539-1315


6835 S Conway Road, Suite #300
Orlando, FL 32812
Phone 407-930-7682
Fax 407-930-7683


8050 Arville Street, Suite #110
Las Vegas, NV 89139
Phone 702-776-8781
Fax 702-776-8809


8124 South 208th St.,
Kent, WA 98032
Phone 253-236-5753
Fax 253-243-7983


3427 Oakcliff Road, Suite #106
Atlanta, GA 30340
Phone 706-908-9255

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      About Us

      Relax Like Royalty. Daiwa Massage Chair is the best Japanese massage chair manufacture in the United States with 9 branches. Contact us any questions.