Unparalleled Customer Support

DaiwaCare is Daiwa’s in-house lifetime customer support program, including personal phone support and trained service techniciansDaiwaCare is automatically included with every purchase.  

9 Service Locations

Nationwide Services

Daiwa is unique because we employ over 200 specially trained service technicians across 9 service locations throughout the U.S. We have service locations in key locations like California, Texas, and Florida. Our service technicians can be dispatched to your home or office if service is needed, so you can be sure that your chair will stay in great working order long after your purchase is made. 

A Royal Experience Delivered to Your Door

White Glove Delivery by Daiwa Technicians

With branches throughout the United States, your chair is delivered by one of our own specialists.
Our White Glove Delivery service includes your personal massage chair brought into your home, assembled, and tested, to ensure that you are ready to make the most of your purchase with the least hassle.
Our attention to design means that the luxury leather upholstery fits perfectly within your home’s interior décor.

Unparalleled Customer Support

Lifetime Support

Lifetime Customer Support Included  Daiwa is committed to ensuring that you have a great experience with your Daiwa Massage Chair, which is why our chairs all come with the DaiwaCare service with lifetime customer support. No matter how long you have your chair, you can reach customer aftercare at any time to ask questions, get help, or schedule a repair or warranty service. We stand behind every chair we sell, and we’re here for you for life!  

Headquarters 1816 West 135th Street, Gardena, CA 90249

Support Hours Monday- Friday 9:00 a.m.–5:00 p.m. (PST)

Toll Free 833-542-1918

Order Inquiry 310-525-2700

Repair & Technical Support 310-525-2701

Nationwide 9 Service Locations

We offer quick delivery and accessible service through our satellite facilities located throughout the United States.  

Los Angeles - Headquarters

1816 W.135 Street Gardena, CA 90249
Phone 310-538-2298
Fax 310-538-4521

Texas Plano

1808 10th Street, Suite #200 Plano TX 75074
Phone 972-379-2517

Texas Stafford

803 Summer Park Drive, Suite #100 Stafford, TX 77477
Phone 281-969-8842
Fax 832-539-1315


6835 S Conway Road Suite #300 Orlando, FL 32812
Phone 407-930-7682
Fax 407-930-7683


849 North Church Court Elmhurst, Il 60126
Phone (847)278-7059


8050 Arville Street, Suite #110 Las Vegas, NV 89139
Phone 702-776-8781
Fax 702-776-8809


6405 S. 209th Street, Suite #102 Kent, WA 98032
Phone 253-236-5753
Fax 253-243-7983


1026 Lauia Street, Building B, Kapolei, HI 96707
Phone 808-848-0488
Fax 808-848-0883


6770 Oak Hall Ln, Suite #111 Columbia, MD 21045
Opening in February

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