DaiwaCare is Daiwa’s in-house lifetime customer support program, including personal phone support and trained service technicians. DaiwaCare is automatically included with every purchase.
9 Service Locations
Nationwide Services
Daiwa is unique because we employ over 200 specially trained service technicians across 9 service locations throughout the U.S. We have service locations in key locations like California, Texas, and Florida. Our service technicians can be dispatched to your home or office if service is needed, so you can be sure that your chair will stay in great working order long after your purchase is made.
A Royal Experience Delivered to Your Door
White Glove Delivery by Daiwa Technicians
With branches throughout the United States, your chair is delivered by one of our own specialists. Our White Glove Delivery service includes your personal massage chair brought into your home, assembled, and tested, to ensure that you are ready to make the most of your purchase with the least hassle. Our attention to design means that the luxury leather upholstery fits perfectly within your home’s interior décor.
Unparalleled Customer Support
Lifetime Support
Lifetime Customer Support Included Daiwa is committed to ensuring that you have a great experience with your Daiwa Massage Chair, which is why our chairs all come with the DaiwaCare service with lifetime customer support. No matter how long you have your chair, you can reach customer aftercare at any time to ask questions, get help, or schedule a repair or warranty service. We stand behind every chair we sell, and we’re here for you for life!
Headquarters 1816 West 135th Street, Gardena, CA 90249
Support Hours Monday- Friday 9:00 a.m.–5:00 p.m. (PST)
Toll Free 833-542-1918
Order Inquiry 310-525-2700
Repair & Technical Support 310-525-2701
Nationwide 9 Service Locations
We offer quick delivery and accessible service through our satellite facilities located throughout the United States.
Los Angeles - Headquarters
1816 W.135 Street
Gardena, CA 90249
Phone 310-538-2298 Fax 310-538-4521
Texas Plano
1808 10th Street, Suite #200
Plano TX 75074 Phone 972-379-2517
Texas Stafford
803 Summer Park Drive, Suite #100
Stafford, TX 77477 Phone 281-969-8842 Fax 832-539-1315
Florida
6835 S Conway Road Suite #300
Orlando, FL 32812 Phone 407-930-7682 Fax 407-930-7683
Illinois
849 North Church Court
Elmhurst, Il 60126 Phone (847)278-7059
Nevada
8050 Arville Street, Suite #110
Las Vegas, NV 89139 Phone 702-776-8781 Fax 702-776-8809
Washington
6405 S. 209th Street, Suite #102
Kent, WA 98032 Phone 253-236-5753 Fax 253-243-7983
Hawaii
1026 Lauia Street, Building B, Kapolei, HI 96707 Phone 808-848-0488 Fax 808-848-0883