From our Daiwa family to yours, we hope you are all staying healthy and safe, and we appreciate your support. Just like you, we are concerned about the COVID-19 pandemic, and we are focused on the health and safety of our customers, employees, and communities. Here is some information about what we are doing during this time.
Our Branch Offices
To protect the health and safety of our team, some of our branch offices have been temporarily closed until further notice. Some of our staff have transitioned to working remotely. Our LA Branch remains open, but with a reduced number of employees to follow social distancing measures. We apologize if this results in longer than usual wait time and service.
For now, our production teams are shut down. No new massage chairs will be produced at this time. We can still distribute in-stock items upon request.
Our online store is open and we are taking and shipping orders. Please see below for shipping options.
Shipping & Safety
We are taking increased health and safety precautions, including wearing masks and gloves, and sanitizing products prior to shipment. Our team is required to take regular breaks at least 30 minutes for hand washing.