Daiwa has been a pioneer in personal wellness, which is why we are now a leading manufacturer and distributor of luxury massage chairs in the United States. The Japanese word for “great harmony,” our company name conveys our mission: to help all parts of your body work together and achieve personal wellness through therapeutic massage.
We are here to support you throughout the lifetime of your Daiwa chair. Our dedicated Customer Support staff is available by phone during normal business hours or at any time using our online forms: Sales Questions or Repair Service.
A unique feature of our company is the fact that we have facilities in locations throughout the U.S., including Hawaii, so that we can ensure fast and reliable service.
We are committed to making your purchase hassle-free, and your massage experiences unparalleled.
Daiwa models are developed based on our customer-centered research into the holistic health benefits of therapeutic massage.
Our engineers have carefully designed each Daiwa chair to take advantage of cutting-edge technology and manufacturing. Every new feature that we introduce is the result of rigorous quality control testing and user feedback.
We test and upgrade our products on a constant basis, and develop new merchandise according to consumer needs and demands.
Our design team works closely with our manufacturing plant to ensure that every chair we design results in the highest quality product. Our manufacturing facilities in China use state-of-the-art technology and components to produce high-quality, innovative, and durable products designed for years of use.
Our superior quality control comes from the fact that we do everything in-house. We design our chairs in Gardena, California, and we have them manufactured in our factories in China. We ship directly from our own warehouses throughout the United States, which also house our service centers. We don't rely on third-party party services so that we can ensure the best quality service at every stage: from design, to sales, to aftercare and support.
We want to ensure that your massage chair serves you well throughout the lifetime of your ownership. In order for your chair to be dependable throughout its lifetime, you can depend on us for reliable service and maintenance support.
We are always researching the latest design trends so that we provide our customers with cutting-edge massage chair technology. Our L-Track series features an extended roller track, which reaches far more muscle groups. Our Zero-gravity chairs use precise reclining angles to reduce pressure on your muscles and joints so that you feel like you are floating. And our Shiatsu foot roller feature adds the benefit of reflexology massage to encourage overall wellness of mind and body.
Learn more about all of our great design features on our Series page.
We want to ensure that your massage chair serves you well throughout the lifetime of your ownership. Our repair facility keeps all product parts and equipment well-stocked. Specialized repair personnel are on hand throughout our normal office hours, to perform any maintenance and repair that your chair may require.